Guest Author: Arleen Atienza.

Arleen Atienza has been writing for several organizations and individuals in the past six years. Her educational background in Psychology and professional experience in corporate enable her to approach a wide range of topics including finance, business, beauty, health and wellness, and law, to name a few.

Improve Core Processes Of Your Business

Making improvements to a business’s core processes is something that entrepreneurs will inevitably have to do. These changes are crucial to staying ahead of the competition and ensuring that operations align with the company’s target goals. However, before making immediate upgrades, you’d have to consider a few things, like dealing with expectations against reality. 

Check out some speculations and truths about different aspects of improving a business’s core processes below: 

Business Strategy


Creating a solid business strategy is optional when upgrading the company’s operational processes. It’s okay to wing it; everything will fall into place as long as the organization adjusts based on current trends. 


There’s no denying that flexibility makes a business able to respond to fluctuating market shifts. However, it’s still important to have a solid business strategy. This way, you have a clear vision and concrete direction to follow when making plans to improve the company’s operations. Consider your business strategy a map that will always point you to your end goals. 

To elaborate, make the upgrades of your core processes centered on improving customer retention if your business plan is to see brand growth in a few years. Similarly, focus on upgrading your manufacturing procedures if you want to be known as a high-class provider in your chosen industry. Simply put, tailor your core operational processes based on your organisational master plan. 

Scope of Work


When making improvements to a company’s operational processes, there’s no need to define the scope of work. Some founders think that jotting down the basic requirements and then handing them down to the senior leaders is enough. They won’t elaborate on the specifics and only pass their target goals to their development teams. 


Improving a company’s core processes is more than just focusing on the results. The undertaking itself is equally important; it’s crucial to elaborate on the business’s scope of work. It’s a detailed document that contains everything there is to know about your projects for change. These include deliverables, requirements, goals for improvements, and costs. 

For instance, if you’re keen on upgrading your operations on a set deadline, you’d have to elaborate on which areas need extra hands. Want to improve customer service quickly and bag high-quality sales? You’d have to specify whether you’ll hire new employees or make changes to your workforce development process. 



Most businesses set a certain deadline for their operations, including the schedule for implementing changes in their core processes. They expect their timetable to be followed strictly, assuming the project planning will result in immediate deployment. 


While deadlines are a great way to stir the company into action, the reality is that they are only sometimes followed. It doesn’t matter if the developments you’re pushing for are big or small. Upgrading your business operations is still a delicately long process. Important reports will get delayed, mistakes will be made, and some projects necessary for change won’t be finished on time.

 The answer to this? Integrate flexibility into your plans of change. This doesn’t mean throwing your whole schedule out the window. Instead, map out your project deadlines with margins to create space for setbacks.

Team Adaptation


Your employees will accept any changes in the company’s core processes. Similarly, they can adapt to these improvements in the blink of an eye. There’s no need for an adjustment period. Your workers will transition easily into business transformations. 


There’s no guarantee that your employees will readily welcome all the changes you’ve implemented in the company. They may understand them, but they may not immediately cope with the upgrades on your operational processes. You can’t blame them for these; after all, organisational changes have significant effects on their jobs. 

No matter how small or big it is, these improvements will surely alter their work environment in some way. For example, you have decided it’s best to change the company’s values and lean more toward the green mindset. Your employees would have to determine whether this aligns with their beliefs. Similarly, they’d also have to get used to the changes in the workspace, like consuming fewer resources for their daily tasks. 

Management Support


Once the business’ core processes have been implemented, there’s no need for extra management support. The company and all its sectors will seamlessly adapt without the supervision of senior leaders. 


The period where you’ve started to launch the changes in your business operations is the time when leadership involvement is crucial. Your management will have to be hands-on in monitoring the whole company before, during, and after the change initiatives. 

For instance, if you’re upgrading your ERP implementation, it’s best to brief the higher-ups in your company to provide total management effort. This is because the ERP process touches many aspects of your business, so leaders’ initiatives are needed for higher chances of success. 



 Improving the company’s core processes will only put unnecessary strain on the budget. Doing so will also disrupt resource allocation and ruin the business’s finances. 


Changing the organisation’s core processes will effectively improve the company’s finances. For instance, imagine if you were to upgrade your business’s risk management process for the better. You’d have a greater hold over your capital and earnings, especially since your company is more equipped to assess financial risks. 

Aside from this, altering your core processes can also save money due to the improvements in your business’s internal operations. You can allocate more funds to projects that need extra attention and identify financial projections in the coming years.



Many business owners expect instant success after implementing changes in their core processes. For instance, many have the misconception that once they’ve tailored their brand strategy for the digital age, customers will come flocking from left to right. Sales will go up, and engagement will hit the roof. 


Once you’ve finished improving your business’s core processes, it will take a long time to see significant results. Sometimes, adjustments are also necessary to your upgraded strategy to better fit with your target goals. Think of the early stages of your company’s core processes as trial and error. The first few attempts to improve your operational procedures won’t guarantee instant positive outcomes. 

The Bottom Line

You’ll have to deal with plenty of speculations when making changes to improve your company’s core processes. These include considering unrealistic development expectations against reality. However, there’s only one thing you should do to handle these perceptions successfully. Focus on your target goals, and don’t be afraid to make necessary improvements to your plans of action.